Privacy Policy
Last Updated: December 2025
At Wonlv, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and process your information when you use our products and services.
Collection and Use of Personal Data
What is Personal Data?
Personal data is information that can be used to directly or indirectly identify you. This includes data linked to information that can identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer identify you.
Our Commitment to Safety and Security
We abide by the principles of legality, legitimacy, and transparency. We use and process the minimum data necessary within a limited scope and take technical and administrative measures to protect data security. We use personal data to verify accounts, monitor fraud, investigate suspicious activity, and ensure the safety of our products and services.
What Personal Data We Collect
Data You Provide
We collect personal data you provide when you:
- Create an account
- Make a purchase
- Contact us for support
- Participate in surveys or promotions
- Use our online help or chat tools
Purchase Information: If you make a purchase, we collect payment data including credit or debit card information, billing details, shipping address, and contact information.
Data About Your Use of Our Services
When you visit our websites or use our services, we may collect:
- Device type and unique identifier
- IP address
- Operating system and browser type
- Usage and diagnostic information
- Location information (where available, using GPS or IP address)
We use this data to improve our products and services and provide you with a better experience.
How We Use Your Personal Data
Providing, Improving, and Developing Our Products
We use personal data to:
- Provide and improve our products, services, and advertising
- Conduct data analysis, research, and audits
- Administer contests and promotions
- Ensure business continuity
Communicating With You
Subject to your prior express consent, we may use personal data to:
- Send marketing communications about our products and services
- Communicate about your account or transactions
- Inform you about our policies and terms
- Process and respond to your requests
- Personalize your experience
- Share information with third-party partners for marketing purposes
Note: You may withdraw your consent at any time by contacting us. If you no longer wish to receive marketing emails, please contact us to opt out.
Cookies and Similar Technologies
What Are Cookies?
Cookies are small pieces of text used to store information on web browsers. We also use other technologies, including data stored on your device and software identifiers, for similar purposes.
How We Use Cookies
We use cookies to:
- Provide, protect, and improve our products and services
- Personalize content
- Offer and measure advertisements
- Understand user behavior
- Provide a safer experience
Please note that specific cookies vary depending on the websites and services you use.
Disclosure of Personal Data
We share personal data with strategic partners who work with us to provide our products and services or help us market to customers. Personal data will only be shared to provide or improve our products, services, and advertising—never for third-party marketing purposes without your prior express consent.
When We May Disclose Your Data
Legal Obligations: We may disclose personal data to comply with legal obligations, including laws of the European Economic Area (EEA) or your country of residence. For EEA residents, processing of personal data is legitimized pursuant to Article 6(1) of the General Data Protection Regulation (GDPR).
Business Transfers: In the event of a merger, acquisition, joint venture, transfer, sale, or bankruptcy proceedings, we may transfer personal data to the relevant third party.
Legal Compliance and Security: We may disclose personal data when required by law, legal process, litigation, or requests from governmental authorities. We may also disclose data if necessary for national security, law enforcement, or other public interest purposes.
Children’s Privacy
Our products and services are intended for adults. We do not knowingly collect, use, or disclose data from children under 16 years of age. If we learn that we have collected personal data from a child under 16, we will take steps to delete it immediately.
Please contact us immediately if you become aware that a child under 16 has provided us with personal data.
Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to the processing of your personal data
- Receive your personal data in a structured and standard format
- Lodge a complaint with the competent data protection authority
- Withdraw consent for data processing at any time
To exercise your rights, please contact us. We will respond to your request within 30 days. To protect your privacy and security, we may request verification of your identity before processing your request.
Third-Party Websites and Services
Our websites, products, and services may contain links to third-party websites, products, and services. We are not responsible for the privacy practices of these third parties or the content of their websites.
This Privacy Policy applies solely to data collected by Wonlv. We encourage you to read the privacy policies of any third parties before using their websites, products, or services.
Data Security and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard your data and prevent unauthorized access. We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect new technologies, industry practices, and regulatory requirements. Your continued use of our products and services after changes are posted means you accept the revised Privacy Policy.
If you do not agree with the revised Privacy Policy, please refrain from using our products or services and contact us to close any account you may have created.
Contact Us
If you have any questions regarding this Privacy Policy or its implementation, please contact us:
Email: admin@wonlv.com
We’re committed to protecting your privacy and are here to address any concerns you may have.