Returns & Guarantee

My 30-day promise

Every WONLV order is backed by my 30-day money-back guarantee. I want you to be completely happy with your flag.

Cancelled before shipping

Changed your mind? If your order hasn't shipped yet, contact me and I'll cancel it and issue a full refund immediately — no questions asked.

Damaged on arrival

I pack every flag carefully, but if yours arrives damaged, send me a photo within 7 days of delivery at support@wonlv.com and I'll make it right — either a replacement or a full refund, your choice.

How to reach me

  • Email me at support@wonlv.com with your order number.
  • I'll get back to you within one business day.

Refund timing

Refunds go back to your original payment method within 3–5 business days. Your bank may take a few extra days to post it.